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How kera368 Handles Your Personal Information

This Privacy Policy covers exactly what data kera368 collects from your account, how it is stored, and who can access it — whether you deposit via DANA, OVO, or GoPay, or simply browse the lobby.

Account data protectedDANA, OVO, GoPay wallet info handled securelyNo data sold to third partiesYou can request your data any timeCookie use disclosed clearly
kera368 How kera368 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

kera368 applies SSL encryption across every page so data in transit — including login credentials and wallet references tied to DANA, OVO, or GoPay — stays protected. We run session monitoring that flags login attempts from unrecognised devices and prompts an OTP verification step before access is granted. Our data retention schedule follows the applicable period required by the jurisdictions where we hold data, and we do not hold inactive account data beyond what the law requires. Players in Semarang and elsewhere in Indonesia can submit a formal data removal request through our support channel once an account is closed.

SSL Encryption

Every connection to kera368 runs over SSL, so your login details and e-wallet references are encrypted end-to-end during every session.

OTP Login Verification

When we detect a new device or unusual login location, an OTP step is required before your account opens — reducing unauthorised access risk significantly.

Retention Schedule

We keep your account data only as long as your account is active or as local law in eligible regions requires. Closed accounts follow a scheduled deletion process.

Data Request Process

You can ask for a copy of your stored data or request corrections at any time. Submit through live chat or email; we confirm receipt and outline next steps promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this policy, want to update account data, or need to submit a data access request, our support team is ready to help. Reach us through live chat directly on this site, or send a message via our email support channel. For account-level concerns — such as unlinking a DANA or OVO wallet from your profile — our team can walk you through the exact steps.

Live Chat Open the chat window from any page on kera368 to connect with our support team for privacy questions or account data requests.
Email Support Send your data request or privacy concern to our support email address. Include your registered account name to speed up the process.
Account Settings Some data corrections — like updating your linked GoPay number — can be handled directly inside your account profile without contacting support.

Common Questions About This Privacy Policy

These are the questions we hear most often about how kera368 handles account and payment data. If your question is not listed here, contact us through live chat or email and we will respond with a specific answer.

We collect your name, email address, and any e-wallet identifiers you provide — such as a DANA or OVO account number — when you set up deposits or withdrawals on your account.

We pass payment data to DANA, OVO, or GoPay only to complete your transaction. We do not sell your personal data to marketers or unrelated third parties under any circumstances.

Send a data access request through our live chat or email support channel. Include your registered account name so we can locate your records and respond with the correct information.

After closure, we retain transaction records only for the period required by applicable law in the jurisdictions where we operate. Beyond that legal minimum, data is deleted from active systems.

Yes. We use session cookies to keep you logged in and analytical cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Absolutely. Contact support via live chat or email with the specific correction needed. For wallet details like a GoPay number, some updates can be made directly inside your account profile.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.